— Stephen Covey wrote:
You spend years learning how to read and write, years learning how to speak, but what about listening? What training or education have you had that enables you to listen so that you really, deeply understand another person from within that person's frame of reference.
Learning to listen
You know how to write and read but what about listening? Even if nature has gifted us with two hears and one mouth we often end up speaking way more than we listen.